Shipping policy

We aim to provide you with a seamless and efficient shopping experience. Please review our shipping policy to understand how we process and deliver your orders.

Order Processing:

• All orders are processed within 1 business day. Orders are not shipped or delivered on weekends or holidays.

• If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates:

• Shipping charges for your order will be calculated and displayed at checkout.

• Delivery estimates will be provided to you once your order is confirmed. Please note that delivery times may vary depending on your location, selected shipping method, and carrier delays beyond our control.

Customs, Duties, and Taxes:

• DP Designs is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Lost or Stolen Packages:

• DP Designs is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will assist customers in tracking down the package with the carrier.